- Supporter in 2020
Last year I ordered a 9 lb bag of Oxbow Timothy instead of the 90 ounce I usually get. The quality wasn’t great, it was short cuttings of very course hay and my pig didn’t care for it. I wrote a 3-star review based on the quality, which is not their fault, and mentioned Chewy’s quick delivery time. Chewy saw the review and sent me an email stating they want their customers to be 100% satisfied. They refunded the purchase price and recommended I donate the hay to a local rescue. I was stunned!
Sef, I did not know that. I don’t like supporting pet stores if I can help it.
Itsazoo, I’m very impressed by that! I haven’t dealt with customer service yet but it’s nice to know that if I ever do have to contact them for some reason.
- Supporter in 2020
- Party Poop-er
I don't like stores that sell animals either. That said, Petsmart does offer free space for adoptions and offer cash rewards to rescues through their in store adoption program. I guess it's an incentive to have adoptions in store as the adopters will most likely be buying supplies for the newly adopted pet from them.
If I did that, I would make sure there was an exotic vet who has experience with guinea pigs available and under contract to supervise the breeding. I would limit the sows to no more than 2 litters and space them out enough to make sure the sows make a full recovery between litters. I would also make sure they are healthy enough to have a litter in the first place.
There would be nothing short of the best possible conditions. Everything would be clean and sanitary. No selling to pet stores. It will be a breed to order for private sale directly to people who want guinea pigs. No delivery of babies on pallets in tiny boxes stacked several feet high either. If I can't do all of that or I can't maintain it, I'm not doing it. My goal is to set a precedent for the proper breeding and delivery of these animals to people who want them and have been properly vetted.
- I dissent.
- Supporter in 2020
Ages ago my parents raised dogs. All pedigreed, AKC, with good health and good bloodlines. Mom had poodles, Dad had labradors. He also trained dogs for hunting and field trial. All the dogs got personal attention daily. They dogs had large kennels, cleaned at least twice daily, high-quality food, a large fenced yard with grass and shade to spend hours running around, vaccinated and vet checked, etc.
Mom did the grooming and kept health and vaccination records. The large dogs outside had extra-insulated dog houses and hot meals in the winter.
It was a ton of work and never made any money except to cover expenses. But the dogs were well cared for, and a lot of people got really great dogs that were strong and healthy. A much better alternative to mass breeding facilities today that make a profit on sickly animals.
I'm going to open a rescue as soon as I have a proper place and the means to make sure any pigs I take in have the best care possible. The breeding, if I were to do it would be totally separate. I understand the concern about breeding; even when every precaution has been taken, it's very risky. It is something I don't take lightly and will not just jump into.
I was in to PetSmart right before all the pandemic stuff hit and one of the employees told me that Chewy isn't owned by PetSmart anymore.
I'm an absolute Chewy.com maniac. I order everything from them. If there's any reason at all I'm not satisfied, they refund my money, send me a replacement, AND tell me to keep the product I got.
I once got a package from them right after my birthday and was puzzled because I hadn't ordered anything. I opened it up and it was a little painting of my cavy Wynn, signed by the artist.
Chewy.com commissioned a custom painting of my guinea pig as a birthday present for me.
I have never been a customer of a company more devoted to keeping me happy.